If the song you selected was a newly added song, you may need to perform data reorganization, or ask the song distributor to check whether or not the storage device of the added song is faulty. You can take it out and plug it back in then reorganize it. If the song you selected is an original factory song, the song library or motherboard may be faulty. If the distributor cannot troubleshoot the problem, please send it to the Service Center.
